News

March 26, 2025

As a combined business dedicated to elevating industry standards through investment in innovation, more local support and technical expertise, greater shopping convenience, and an enhanced offering of more products and services, ADI | Snap One is honored to have won 12 CE Pro Quest for Quality Awards this year in the categories of manufacturing, distribution, customer service and technical support.

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“Winning these awards is a testament to the success of our recent acquisition and the Even Better Together promise to our customers,” said Ryan Marsh, SVP & Chief Revenue Officer at ADI | Snap One. “Working with our customers to grow their businesses by helping create outstanding experiences for their residential and commercial end-users is a top priority. We thank our customers for their vote of confidence, and want them to know that our commitment to provide them with the tools they need to succeed, today and tomorrow, remains steadfast.”

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Now in its 15th year, the Quest for Quality Awards program honors the services and people that make an impact across the industry. Votes are cast by CE Pro subscribers and readers through a series of open-ended questionnaires designed to measure success across a number of industry-related categories.

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In 2025, ADI | Snap One received the following Quest for Quality awards:

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Manufacturer Categories: 

• Customer Service/General Communication (gold)
• Dealer/Integrator Website (gold)
• Shipping Policies (platinum)
• Technical Support (platinum)

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Distributor Categories: 

• Customer Service/General Communication (gold) 
• Dealer Programs/Incentives (platinum)
• RMR Support Programs (gold)
• Shipping Policies (silver)
• Social Media Presence (gold)
• Technical Support (platinum)
• Training Programs (platinum)
• Website (gold)

‍"As our industry's ecosystem continues to evolve, it's essential that we adapt our support programs to address the evolving business needs of our customers and end-users. Therefore, our investments and product roadmap aim to meet current needs and to anticipate future trends,” concluded Marsh. 

For the full list of CE Pro Quest for Quality winners and for more information on the awards program, visit https://www.cepro.com/.